Disclaimer for Jewelry Repairs and Services at Cad Customs Jewelry and Design
Welcome to Cad Customs Jewelry and Design. We appreciate you choosing us for your jewelry repair and custom design needs. Please be aware of the following key points regarding our services.
Service Agreements
Service Scope: Our offerings include a range of jewelry repair services, such as watch battery replacement, watch link adjustments, ring sizing, chain repairs, accent diamond and center stone replacement, clasp repairs, and bespoke jewelry design.
Pricing: The cost for our services is subject to change based on the specific requirements of each job. We provide detailed quotes on request, ensuring transparency and understanding before any work begins.
Use of Customer's Materials: Customers may provide their own materials, such as gold, gems, or diamonds, for custom designs. While we strive to incorporate these with care, we are not responsible for any pre-existing conditions or flaws in customer-supplied materials.
Repair Timeframe: The completion time for repairs varies depending on the complexity and nature of the job. We aim to complete most repairs promptly, ensuring quality and precision in our work.
Guarantee: Our commitment to quality is backed by a guarantee on our repairs, highlighting our dedication to customer satisfaction and service excellence.
Limitation of Liability: Cad Customs Jewelry and Design exercises great care with all items entrusted to us. However, we are not liable for loss or damage to items due to factors beyond our control, including inherent flaws in materials.
Service Availability: The availability of repair services and custom design consultations depends on our skilled jeweler's schedule.
Final Authority on Repairs: Our experienced jeweler has the final say on all repair assessments and recommendations, ensuring the highest standards of craftsmanship.
Change of Terms: These terms and conditions are subject to change at our discretion and without prior notice.
Terms and Conditions (for SMS/Text Messaging Program)
CAD Customs Jewelry SMS Program
By providing your phone number or texting us first, you consent to receive text messages from CAD Customs Jewelry for your jewelry repair/custom services (e.g., quotes, updates, questions).
- Message frequency: As needed for your specific service/job (typically 1-5 messages; varies).
- Msg & data rates may apply.
- Reply HELP for help.
- Reply STOP to unsubscribe (you will not receive further messages; reply START to resubscribe if needed). Support: [your phone/email]. We reserve the right to change terms. Full repair agreement: [link back to your current page]. Privacy Policy (for SMS/Text Messaging)
- CAD Customs Jewelry collects your phone number only when you provide it for jewelry repair, custom design quotes, updates, or questions (e.g., in-person at our Pearland/Houston shop or via initial text/call). We use it solely to send service-related text messages and do not sell, rent, or share your phone number or any data with third parties for marketing or other purposes. We may share minimally if required by law. You consent by providing your number and engaging in communication. To opt out, reply STOP to any message. For questions, contact us at (832) 617-1146 or info@cadcustomsjewelry.com. This policy may update; last revised February 11, 2026.
Our clients
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