Disclaimer for Jewelry Repairs and Services at Cad Customs Jewelry and Design

Service Agreements

Service Scope: Our offerings include a range of jewelry repair services, such as watch battery replacement, watch link adjustments, ring sizing, chain repairs, accent diamond and center stone replacement, clasp repairs, and bespoke jewelry design.

Pricing: The cost for our services is subject to change based on the specific requirements of each job. We provide detailed quotes on request, ensuring transparency and understanding before any work begins.

Use of Customer's Materials: Customers may provide their own materials, such as gold, gems, or diamonds, for custom designs. While we strive to incorporate these with care, we are not responsible for any pre-existing conditions or flaws in customer-supplied materials.

Repair Timeframe: The completion time for repairs varies depending on the complexity and nature of the job. We aim to complete most repairs promptly, ensuring quality and precision in our work.

Guarantee: Our commitment to quality is backed by a guarantee on our repairs, highlighting our dedication to customer satisfaction and service excellence.

Limitation of Liability: Cad Customs Jewelry and Design exercises great care with all items entrusted to us. However, we are not liable for loss or damage to items due to factors beyond our control, including inherent flaws in materials.

Service Availability: The availability of repair services and custom design consultations depends on our skilled jeweler's schedule.

Final Authority on Repairs: Our experienced jeweler has the final say on all repair assessments and recommendations, ensuring the highest standards of craftsmanship.

Change of Terms: These terms and conditions are subject to change at our discretion and without prior notice.